Consulting | AMI Group

CONSULTING & OUTSOURCING

professional IT advice to solve business challenges

IT Strategy Cloud Transition Mobile Device Management Document management IT perfomance improvement Customer relationship managent

IT Strategy

Let us help you realizing your business’ potential

Cloud, mobile, social computing, big data and so on. The possibilities with IT are changing rapidly and companies and users are demanding new tools and possibilities as never seen before.

An example: A few years ago, it was nice to be able to edit a document in a newer version of Word. Now we want to be able to do this on our mobile device, any given place, and in cooperation with users on the other side of the world, without any obstacles.

At the same time, the IT costs is moving from big up-front investments to subscriptions and from operations to business development.

ProActive have helped many companies reap the benefits of rethinking their IT strategy. A new IT strategy can give you the following advantages:

A greater focus on creating value for business
Meet user needs – today, many users are “digital natives” – they grew up with IT and have great expectations
Decrease costs by restructuring and standardization
A proactive instead of reactive IT strategy

An IT strategy has to be vivid and continuously adapt to the organizational needs and the technological possibilities. It is important to have overall principals, a long-term vision and a concrete and pragmatic implementation that ensures that the strategy is alive in the daily life and that it is helping the organization to move forward.

In ProActive’s view, the IT strategy consists of 4 main areas:

How can we help?

Our business consultants can help you analyze and map the use of IT in your organization and the potential for optimization. We can help you determine a vision, goals, principles, roadmap and governance, and assist in the ongoing deployment.

Cloud Transition

How do you move safely to the cloud with Office 365 and Microsoft Azure?

For many companies it is beneficial to transition from on-premises IT operations to the cloud. In most cases, it results in major savings and increased productivity. However, the variety of cloud services can make it difficult to choose which services support which business processes.

Next comes the question on how to ensure that relevant data and well-functioning processes is preserved, and how to ensure that the employees uses the new services and that they become more productive.

Safe transition into the cloud

ProActive is a certified Microsoft Cloud advisor, and has many years of experience in helping organizations transition from on-premises servers to the cloud with Office 365 and Microsoft Azure.

We can help your business to secure a safe and successful transition to the cloud, not only with the set-up and data migration but also with the training of your employees and administration of the new services.

We help with the following:

Analyzing your current situation and preparation of comparative business cases for the management
Share knowledge on the possibilities with Office 365 and Microsoft Azure
Workshops of inspiration with relevant business units
Selection and prioritizing of relevant business processes and supporting cloud services
Project planning Implementation and data migration
Development of individual solution for e.g. LOB processes or hybrid scenarios
Education and training
Setup of dashboards for surveillance of consumption and costs

Cloud transitions seldom stops at the first project. The development of existing and new services is rapid, and it is our finest task to make sure that our customers get inspiration, and help them in adopting the new possibilities with Microsoft Cloud services. We take this task so serious that we systemized it with our Cloud Customer Advantage and Adoption programs.

Mobile Device Management

The systems and applications your employees use today are either operated by your company itself, delivered by a hosting provider or by a public cloud provider as an online service.

By defining and setting admission requirements for each system, we can ensure that your users will gain easy access to the systems in a secure way, whether they are located in the company’s own datacenter or in a subscription-based service. We make sure that you can keep track of your users, devices, apps and data in a simple and orderly manner.

Thus, you can achieve the following benefits:

Easy access to the company systems
Control of company data
Security on devices that accesses company data
Single-sign-on and increased security on user identity
Increased efficiency and productivity in the IT department

How can we help?

Our cloud infrastructure architects will organize a workshop containing clarification of needs, review and presentation of relevant Microsoft technologies. Based on this workshop they can get a glance of what it will take to establish a foundation for safe access to the company’s data and systems.

Document management

Keep track of your organization’s documents

It is important for your business to have control of the documents in your organization. Therefore, it is necessary to have systems that support the process from document creation, to deleting or archiving the documents. Furthermore, it is essential that it’s easy for the employees to find and use the documents, to support an effective daily life.

By managing documents, your will have better prerequisites of achieving:

A more efficient every day workflow of documents
Easier to find relevant documents
Reduced risk of losing documents
Reduced risk of relevant documents becoming invisible in piles of obsolete and irrelevant documents
A better overview of status and ownership of vital documents

Structure and usability

Document management is about creating structure in the document processes, to ensure that your company always keeps track of your documents. For this to succeed in your business, it is important that your employees uses the systems efficiently, and that is why usability is paramount when working with document management.

How can we help?

Our business consultants can help you analyze and map your organization’s processes and business needs and set-up and customize a document management solution that supports your business processes and keeps the usability in focus.

IT perfomance improvement

IT PERFORMANCE IMPROVEMENT

When IT underperforms, it hurts business performance and hinders innovation. A sluggish IT department limits a company’s ability to adapt to shifting market demands, increases the time it takes to release new products and services, and damages customer satisfaction. The pace of change is accelerating; companies need to organize their operations efficiently and ensure they get the most out of their IT investment.

We work with our clients to assess opportunities to improve IT performance, identifying the resources and capabilities necessary to ensure lasting results.

Building on Bain’s extensive experience in performance improvement and operations consulting, our experts help leaders diagnose and address concerns that their technology organizations are inefficient or ineffective and may therefore be limiting productivity, outcomes and business performance.

Depending on our client’s ambitions and goals, we can either help companies focus on reducing costs to streamline IT to perform more efficiently or look to bring costs, capabilities, technology, and governance and alignment to full potential. Working in tandem with our clients, we focus on three aspects of technology performance:

Governance and Alignment: Are IT efforts and investments focused on what matters most to the business? Specifically, do they address changing consumer preferences and disruptive technologies such as mobile, cloud computing and big data analytics?

IT capabilities: Does the organization have the right people and processes to deliver the technology the organization needs to thrive?

Technology environment: Is unnecessary complexity impairing agility and responsiveness? Or are there too many silo-ed efforts that aim to address specific problems without taking corporate strategy into account?

Customer relationship managent

Keep track of your company’s vital relations

It’s vital for your company to nurture and retain the relations with your costumers. Therefore, it’s important that you, and your employees, keep track of the knowledge and information you collect from your costumers and that this is done in a systematic way.

By doing this, you improve your prerequisites of achieving:

Greater insight in existing and potential customers interests and product preferences
Greater effect of campaigns and marketing activities
Targeted customer communication
More qualified customer leads
Greater additional sales and new sales
Better customer service

A continuous cross organizational process

Customer Relationship Management (CRM) is a continuous and circular process, with the customer as the focal point. The process will often move across multiple organizational units, from Marketing & Sales to Delivery and Service, and contains a number of sub processes.

How can we help?

Our business consultants can help you analyze and map your company’s CRM processes (marketing, sales, service etc.) and business needs. With this knowledge, we can configure and customize a CRM-solution, that supports your company’s business processes.

AM INTEGRATOR GROUP
Adress: Illinska St., 14/6
Kiev, 04070
Ukraine

E-mail: mail@amintegrator.com
Phone: +380-44-394-86-09